Privacy Policy

Vistrane (“we,” “us,” or “our”) operates this website and provides marketing and growth services to businesses, including med spas and related practices. Our mailing address: Ariel Joshua Ct, San Jose, CA 95135, United States.

We may collect the following categories of information, depending on how you interact with us:

• Contact and account data — name, email address, phone number, company name, and similar details you submit through forms, email, or when creating an account.
• Service and project data — information you share for audits, campaigns, or deliverables (e.g., website URLs, business descriptions, analytics access where you grant it).
• Technical and usage data — IP address, browser type, device information, general location derived from IP, pages viewed, and referring URLs, collected through cookies and similar technologies.
• Payment data — billing details are processed by our payment providers; we do not store full card numbers on our servers.

We use the information above to:

• Provide, operate, and improve our website and services;
• Respond to inquiries, schedule calls, and manage client relationships;
• Send service-related messages, invoices, and (where permitted) marketing communications you can opt out of;
• Analyze site traffic and performance to improve user experience and our offerings;
• Detect, prevent, and address fraud, abuse, or security issues;
• Comply with legal obligations and enforce our agreements.

If you are in the European Economic Area, the UK, or similar jurisdictions, we rely on appropriate legal bases such as contract performance, legitimate interests (e.g., securing our site and understanding aggregate usage), consent where required (e.g., certain cookies or marketing), and legal obligation.

We use cookies and similar technologies to remember preferences, measure traffic, and support security. You can control cookies through your browser settings. Some features of the site may not work if you disable essential cookies.

We may share information with:

• Service providers who assist us (e.g., hosting, email, analytics, payment processing, CRM), subject to confidentiality and data-processing terms;
• Professional advisers where required (e.g., legal or accounting);
• Authorities when required by law or to protect rights, safety, and security.

We do not sell your personal information as “sale” is defined under applicable U.S. state privacy laws.

We retain information only as long as needed for the purposes described, to meet legal, tax, or accounting requirements, or to resolve disputes. Retention periods vary by data type and context.

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure.

We are based in the United States. If you access our services from other countries, your information may be processed in the U.S. or other locations where we or our providers operate. We use appropriate safeguards where required by law.

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing or port data. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the information below. We may verify your request as permitted by law.

Our website and services are not directed to children under 16, and we do not knowingly collect their personal information.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the website or by email where appropriate.

For privacy-related requests or questions, contact us at the phone or email shown in the site header and footer, or reach out through About / contact.